Shipping Information

iPept corp. is a company that serves customers around the world and delivers to more than 190 countries!

All orders are shipped directly from our warehouses located in the European Union and the United States.
You can get more detailed information in the corresponding section on the website or by contacting a specialist our Support Services.

You can easily order any of our products with delivery to your doorstep or to the nearest pickup point.
We also have urgent express delivery by courier.

In addition, you can pick up the order yourself in any of our warehouses.

We are attentive to each order and try to make the shipment as soon as possible.
We will also be grateful for the feedback and feedback on our work, which help us keep the quality of service at the highest possible level.

You can also go to our catalog, to study the required positions,
ask a question to the manager or immediately order what you need necessary!

WORLDWIDE DELIVERY (USA, UK, Australia, Middle East, Latin America)

We understand the need for exceptionally fast service to our customers, so most orders will be processed
as quickly as possible - usually the same day the order is received.

We offer the most optimal delivery options for our international clients.
However, delivery to some countries is free.

In general, we offer free delivery on orders over $400, while orders below that amount will incur a delivery fee
ranging from $20 to $45, depending on the destination and order volume.

DELIVERY IN EUROPE

We deliver our orders throughout the European Union using our partner channels for the highest
quality and fastest service.

In most cases, you will be able to choose the most convenient and closest delivery method available in your region.
We offer free delivery for all orders over 250$, while orders below that amount will incur a delivery fee
ranging from $15 to $35, depending on the destination and order volume.

DELIVERY TO SLOVAKIA

We deliver our orders throughout Slovakia. You can choose courier delivery, delivery to a special pick-up point
or pick-up from our office in the center of Bratislava.

We offer free delivery for all orders over 200 euros, and standard terms from 5 euros for all other cases.

RETURN OF GOODS

You can return your order if you find an error in the picking or a packaging defect.
Please note that only complete and unused orders can be returned.

If you find an error or defect in the quality of the product, write to us via chat
or write an email to the Support Service with the subject “Return Application” and order number.

PAYMENT ACCEPTANCE

We accept credit and bank cards, Visa/Mastercard, and we also accept payment via Paypal
and international bank transfer. You can also pay upon receipt at the point of delivery or our office.

If you need a refund because of any problems with your purchase,
the money will be refunded back to the same card you used for the purchase.